[vc_row][vc_column][vc_column_text css=””]At Kidz Toy Haven Enterprises, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines the details of our shipping process, delivery timelines, and related information. Please read this policy carefully to understand how we handle your orders.
1. Order Processing
- Orders are processed and dispatched within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods and Delivery Times
- We partner with reliable shipping carriers to ensure your orders reach you safely and on time.
- Delivery times may vary depending on your location and the shipping method selected.
- Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days (if available)
3. Shipping Charges
- Shipping charges are calculated based on the weight of the products, delivery location, and shipping method selected.
- Free shipping may be available for orders above a specified amount (if applicable).
4. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number to monitor the status of your delivery on the carrier’s website.
5. Shipping Restrictions
- We currently ship only within India. For international shipping inquiries, please contact us at kidztoyhaven@gmail.com.
- Some remote or rural areas may have longer delivery times or additional restrictions.
6. Undeliverable Orders
- If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or other reasons, the package will be returned to us.
- We will contact you to arrange a re-delivery, which may incur additional shipping charges.
7. Damaged or Lost Packages
- While we take utmost care to ensure your order reaches you safely, in the rare event of damage or loss during transit, please contact us immediately.
- Provide photos of the damaged product and packaging, and we will assist you with a replacement or refund.
8. Contact Us
For any questions or concerns regarding our Shipping Policy, feel free to reach out:
- Email: kidztoyhaven@gmail.com
- Phone: 7602998898
- Address: 8-1777, 1st Floor, Dinesh Plaza, Allwyn Colony, Miyapur, Hyderabad, Rangareddy, Telangana – 500049
Thank you for choosing Kidz Toy Haven Enterprises! We appreciate your trust and are committed to delivering your orders with care and efficiency.[/vc_column_text][/vc_column][/vc_row]